BIBBY Distribution Appoints New Director To Strengthen Customer Service Standards.

Bibby Distribution has appointed Marcus Torincsi as its Continuous Improvement Director – a new boardroom role focused on enhancing customer service and maximising efficiency.

Torincsi, 48, has more than two decades’ experience working across the distribution, logistics, retail and supply chain sectors and joins the 3PL from Eddie Stobart, where he managed continuous improvement and network development programmes across its transport and warehouse networks.

In his new role, he will head up an 11-strong team and will also sit on Bibby Distribution’s Executive Board, reporting to Managing Director Duncan Eyre.

Eyre says: “Our team already has a reputation for excellence and efficiency – and with Marcus at the helm we’re confident we will be able to build on that foundation. We are excited about the ideas and experience he will bring to our business.”

Torincsi says: “I’ve joined Bibby Distribution because the company takes continuous improvement seriously. It’s rare for a 3PL to have a team like this in place, so it’s a chance to really raise service standards and set an example of excellence in the industry.”

A qualified industrial engineer and PRINCE2 practitioner, Torincsi studied Transport and Distribution at the University of Huddersfield. After graduating, he joined Asda and spent 15 years in its transport and distribution division, working through many operational and support roles before taking charge of its continuous improvement programme in distribution.

He then spent seven years at 2 Sisters Food Group managing various supply chain projects, before moving to Eddie Stobart.

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